Holden Renault & Dacia: New and Used Renault & Dacia in King's Lynn
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Holden Group is a family-owned automotive retailer established in 1928, with deep roots across Norfolk and Suffolk. They represent some of the UK's leading automotive marques: Volvo, Renault, Kia, Honda, MG, Dacia, and SEAT. Through dealerships in Norwich, Bury St Edmunds, and King's Lynn, they offer both new and approved used vehicles. They provide a modern digital showroom experience online, with detailed brand pages and a bespoke used-car hub showcasing featured stock and current offers. From fuel-efficient petrol and diesel models to fully electric and hybrid options, every vehicle is backed by flexible finance solutions such as personal contract hire and PCP purchase plans, aimed at helping customers find a deal that suits their budget.
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Speed & Convenience: Same-Day Used-Car Handover
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In response to consumer demand for agility and immediacy, Holden Group now offers a same-day drive-away option on approved used vehicles. Available across Norwich, Bury St Edmunds, and King's Lynn, this service allows customers to purchase and drive home a car within hours - provided all paperwork and preparation are completed by at least one hour before dealership closing. Each vehicle is fully inspected and prepped by manufacturer-trained technicians, and pricing is updated weekly to reflect market standards. They're often wash-and-go ready, and many come with up to seven-year warranties and at least 12 months' roadside assistance - offering speed without compromising quality. This service aligns with modern consumer behaviour, reflecting benchmarks set by prompt-fulfilment sectors like e-commerce.
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Comprehensive Aftersales Support: Service, MOT & Repairs
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Holden Group offers a robust aftersales programme centred around service, MOT testing, and repairs for all makes they represent. Their manufacturer-trained technicians utilise the latest diagnostic tools to ensure fleet-wide standards of efficiency and accuracy.
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These premises underline Holden Group's dedication to maintaining vehicles well beyond the showroom, putting reliability and technical standards front and centre.
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Customer Care Hub: Streamlined Support
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In March 2024, Holden Group enhanced its customer experience with the launch of a centralised Customer Care Hub in Norwich. Initially staffed by five advisors, this hub now handles queries across all seven dealerships for brands such as Dacia, Honda, Kia, MG, Renault, SEAT, and Volvo. The Hub operates via phone, email, and live chat, serving a spectrum of needs - from service and MOT bookings to parts inquiries and general vehicle maintenance guidance. Its expansion to a ten-person team underscores Holden Group's commitment to delivering consistent, efficient, and personalised care with every interaction.
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Enhanced Online Experience & EV Guidance
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A major milestone in Holden Group's digital strategy is the launch of a fully redesigned website featuring:
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This enhanced site reflects Holden Group's values of innovation, quality, and customer care, and supports an evolving, more tech-savvy clientele.
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Sustainable & Technologically Progressive Dealerships
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Holden Group remains committed to sustainable growth and innovation. They have made substantial investments - over ?500,000 - in solar panel installations at their Norwich location, reducing carbon footprint and promoting renewable energy usage. Their latest Volvo facility in King's Lynn has also been built to be EV-ready, with the infrastructure in place to accommodate next-generation electric vehicles. This forward-thinking approach supports customers transitioning to electric mobility, aligning Holden Group with broader goals of environmental responsibility.
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Flexible Finance & Offers
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Holistic purchase support is a key pillar of Holden Group's offering. Whether buying a new or used car, customers can access:
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Their regularly updated offers pages highlight competitive finance deals, seasonal promotions, and brand-specific incentives. This financial support helps make cars more affordable while simplifying the buying process.
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Quality Assurance & Warranty Protection
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All used cars undergo rigorous preparation by manufacturer-trained technicians. Many vehicles come with up to seven-year warranties, while at least 12 months of roadside assistance provide added peace of mind. This blend of quality inspection, manufacturer support, and extended aftercare aligns the value of each purchase with reliability over time.
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Legacy & Family-Driven Values
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Holden Group's continued growth is rooted in nearly 100 years of family ownership, beginning in 1928. This heritage has fostered an enduring reputation for trust, integrity, and a personalised, customer-first ethos that permeates every level of the organisation.
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Holden Group stands out as a comprehensive and forward-thinking automotive provider. Key strengths include:
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Their continuous investment in digital innovation, sustainable practices, and customer experience reflects a modern dealership model designed for today's market - without losing the personal touch of their long-standing family roots.
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