Trade Right Cars is a family-run used car dealership based in Cardiff, South Glamorgan, established in 2011
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The company is managed by Nigel (with decades of experience in the motor industry) and his son Nick, plus a knowledgeable support team. Their business is built on trust, quality, and customer service - not merely volume.
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Used Car Sales and Stock Quality
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One of the core services offered by Trade Right Cars is their extensive range of used vehicles. They provide cars to suit different needs, from small city hatchbacks to larger family vehicles, as well as performance and premium models. What sets them apart is the way they source their stock. Instead of relying on auctions, the majority of vehicles come directly from main dealers. This allows them to maintain higher quality standards and offer buyers cars with clearer histories.
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Every car undergoes a rigorous inspection process before it is displayed for sale. Trade Right Cars ensures that vehicles are mechanically sound, safe, and ready for the road. Any car with less than ten months remaining on its MOT automatically receives a brand new MOT test. In addition, where applicable, a fresh service is carried out before the car is handed over to the customer. To provide additional assurance, all cars are supplied with a clear HPi report, guaranteeing that there are no outstanding financial agreements or hidden legal issues attached to the vehicle.
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Warranties, Breakdown Cover and After-Sales Care
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Trade Right Cars understands the importance of peace of mind when buying a used vehicle. For this reason, every car sold comes with a personal warranty, initially covering three months but extendable depending on customer preference. They also provide twelve months of complimentary AA breakdown cover, adding an extra layer of protection for drivers.
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After-sales care is central to their business model. Customers are encouraged to return for assistance or guidance even after the purchase is complete. This dedication to ongoing service has helped establish their reputation as a dealer that genuinely values its customers, rather than one that simply completes a sale and moves on.
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Finance, Part Exchange and Vehicle Sourcing
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Buying a car is a significant investment, and Trade Right Cars works to make the process more flexible by offering tailored finance packages. They collaborate with multiple finance providers to deliver options that suit individual circumstances, with repayment plans available over periods of up to sixty months. This makes vehicle ownership more accessible to a wider range of buyers.
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For those wishing to part with their current vehicle, Trade Right Cars also provides part exchange services. Valuations are based on accurate online tools and competitive pricing, allowing customers to put the value of their old car directly towards their new purchase. In addition, if a customer has a particular make or model in mind that is not currently in stock, the dealership offers a vehicle sourcing service. This means they will locate and supply the exact car a customer wants, using their network and experience to secure the best options.
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Reservation, Delivery and Viewing Options
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Convenience is another area where Trade Right Cars excels. Customers who find a vehicle they like can reserve it for a small fee, ensuring it is held until they are able to view it in person. For buyers who cannot easily visit the showroom, the dealership offers live video tours and FaceTime walkarounds, allowing customers to see all details of the vehicle remotely before making a decision.
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Home delivery is also available, charged on a per-mile basis. This service benefits customers outside Cardiff or those with busy schedules who prefer to have their car delivered directly to their door. These flexible options demonstrate the dealership's commitment to adapting to the needs of modern buyers.
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Transparency and Customer Experience
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Unlike many larger dealerships, Trade Right Cars operates with a no-pressure sales philosophy. None of their staff work on commission, which means customers can explore vehicles without being pushed into quick decisions. This transparent approach is a big part of why so many people choose them over competitors.
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The dealership has built a strong reputation online, consistently earning excellent reviews on platforms such as AutoTrader and CarGurus. These positive experiences, combined with industry recognition such as “Highly Rated Dealer” awards, highlight their focus on honesty and customer satisfaction. Their premises, located at 483 Cowbridge Road West in Culverhouse Cross, Cardiff, is open during clearly advertised business hours, making it easy for customers to plan visits.
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Another key service offered by Trade Right Cars is competitive and transparent pricing. Every vehicle listed on their website comes with detailed information, including mileage, condition, and finance examples. This helps potential buyers clearly understand the monthly cost of ownership as well as the overall price. By keeping their stock listing updated and easy to browse, they provide a straightforward buying experience that avoids hidden extras or surprises.
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Why Choose Trade Right Cars
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Choosing the right dealership is as important as choosing the right car. Trade Right Cars stands out in Cardiff and the wider South Wales region because of their commitment to quality and service at every stage of the process. Vehicles are thoroughly inspected, serviced, and supplied with warranties and breakdown cover, ensuring reliability and peace of mind. Finance options and part exchange services make the buying process accessible, while reservation and home delivery provide additional convenience. Their family-run ethos ensures a friendly and non-pushy environment, and their reputation for transparency is supported by strong customer reviews and industry recognition. For anyone in Cardiff or beyond who is looking for a used car, Trade Right Cars offers more than just vehicles. They provide reassurance, flexibility, and a customer-first approach that makes the process of buying a car both enjoyable and dependable.
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