Hilton Suzuki operates two full-service dealerships in Bedford (Clapham) and Bishop's Stortford (Spellbrook), serving Bedfordshire and Hertfordshire. Since opening in 1996 in Bishop's Stortford and expanding in 2009 to Bedford, the group has built a stellar reputation - earning a 100% recommendation rating from JudgeService for the past three years. With fully equipped workshops, experienced factory-trained staff and transparent customer-focused policies, Hilton Suzuki aims to treat every customer with respect, openness and honesty.
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Sales of New & Approved Used Suzuki
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Both branches offer the full Suzuki range - new and pre-owned. New models & cutting-edge hybrids: Customers can test-drive the latest Suzuki models and receive competitive part-exchange deals, attractive warranty packages, and flexible finance. Approved used stock: The forecourt boasts high-quality used vehicles, vetted and prepared to main-dealer standards, with benefits such as roadside assistance and a 12-month MOT included.
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After-Sales: Servicing & MOT
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Hilton Suzuki provides both manufacturer-recommended service schedules for all Suzuki models and multi-make servicing, including Hilton Bronze, Silver or Gold? menu packages. Factory-trained technicians perform all work using the latest diagnostic technology and Suzuki-approved tools. Transparent pricing and communication: Customers receive quotes before work begins and video walk-throughs of the job done, with no further work undertaken without approval.
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MOTs are priced competitively at around ?49 and often offered free when bundled with a service plan. Both branches schedule reminders and aim to complete MOTs the same day.
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The Suzuki Service Plan offers fixed-cost monthly payments, including complimentary annual MOT, priority booking, guaranteed genuine parts, premium oils, and full dealer history for enhanced resale value. Highlights include: Suzuki factory-trained technicians, Guaranteed parts and labour, Comfortable waiting lounges with refreshments, Courtesy cars or collection & delivery (subject to availability),Transparent, all-inclusive pricing
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Diagnostics & Repair Support
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Vehicle Diagnostics - Utilising manufacturer-grade diagnostic equipment, Hilton Suzuki can analyse and clear fault codes across all makes - engine management, EGR, DPF, ABS, traction control and more
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Analytics & Brake Repairs - Their brake specialist team performs annual safety inspections, checking components such as pads, discs, hoses, ABS functionality, and hydraulic systems, with detailed condition reports and free safety checks
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Warning Light Identification - They excel at interpreting dashboard warning lights promptly - clients can get clear guidance on whether it's safe to continue driving or if immediate attention is needed
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Genuine Parts & Accessories
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Hilton Suzuki stocks a wide range of UK Suzuki Genuine Parts and Accessories, from infotainment upgrades to custom alloy wheels. Parts can be delivered free across the local area, and they offer trade delivery too. Clients can personalise their vehicle with stylish touches - from sat-navs and phone chargers to wheel and graphics upgrades supported by expert advice.
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Vehicle Preparation & Valeting
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Spotless presentation: Each car is cleaned, detailed, and made showroom-ready prior to sale, ensuring high visual and mechanical standards Minor repairs included: Small bodywork or mechanical issues are addressed before handover to maintain quality.
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Every service appointment follows the Suzuki Service Promise, which includes:
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Customer Service & Facilities
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State-of-the-art workshops with cutting-edge diagnostic technology ensure quality and efficiency . Comfortable waiting lounges feature refreshments, Wi-Fi, magazines, TV, and complimentary courtesy cars (subject to availability). Friendly, long-serving team: Both branches are staffed by well-trained, experienced professionals - from sales and service advisors to technicians, parts specialists, valeters and customer wellbeing staff
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Hilton Suzuki delivers a full spectrum of automotive services - from new and used car sales, mult-make servicing and diagnostics, MOTs, repairs, diagnostics, genuine parts and custom accessories - grounded in transparency, quality and excellent customer care. Their affordable service plans, Suzuki Service Promise, and expert staff ensure a hassle-free, trustworthy experience for drivers across Bedfordshire and Hertfordshire.
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